top of page

Wix Support, the Best Ways to Contact them

As Wix Designers, we often get requests for help because there is no Wix phone number available, which makes it more difficult to contact Wix Support. Our experience with Wix is that they are super helpful, so, therefore, we thought it would be good to explain how you can best contact Wix Support.



IT IS NOT POSSIBLE TO CALL WIX SUPPORT!!!
YOU CAN:
- FIND YOUR ANSWER ONLINE
- REQUEST A CALL BACK
- OR SUBMIT A TICKET

Find your answer online


Wix Support has a very extensive online help section and therefore, like most companies, they like you to first find the answer to your question online. To do that go to their Contact Wix page, see below.


Wix Support

If you can't find the answer to your question in here, then it's best to either request someone from Wix Support to call you or to submit a ticket.



Request a Call from Wix Support


Even though there is no Wix phone number available, you still can speak with someone from Wix Support. You can request a call back from Wix Support. To do so you have to go through their Contact Wix page as well. Select "Other" and in "Tell us more about your issue" scroll all the way down to the bottom and select "Other" again.


Contact Wix Support

Now you see "Click to contact" at the bottom of the page. When you click this another window opens with the options "Talk to a support agent" and "Submit a Ticket".


How to Contact Wix Support

Click "Request Callback". This will open a window where you can add your telephone number and a short description of the issue that you have.


Request a Call Back from Wix Support

They usually call back within 5 minutes.


Wix Support's call-back service is available in English 24/7, Spanish (Monday-Friday from 3am-8pm EST), Portuguese (Monday-Friday from 5am-5pm PST) and Italian (Monday-Friday from 8am-5pm GMT+1).



Submit a ticket


To submit a ticket you have to go through the same steps as described above but then have to click "Submit Ticket" instead. This will open the following window:


Submit a Ticket to Wix Support

Wix Support usually comes back with an answer within one day.



Comments


ABOUT WIXCREATE

Welcome to WIXCreate, your top-level WIX Partner! Our experienced team of digital professionals has built hundreds of beautiful and functional websites using the WIX platform for companies and organizations around the world.

 

We're passionate about helping businesses like yours succeed online. With our expertise in design, development, and digital marketing, we're here to support you every step of the way. Whether you're looking to create a new website, improve your online presence, or drive more leads and sales, we're here to help you achieve your goals.

SUBSCRIBE!

Receive our latest blog posts directly in your inbox.

Thanks for subscribing!

HOW CAN WE HELP?

We offer the following services:​

  • Design and development of new websites

  • Migration of existing websites to WIX

  • Help with managing and updating existing WIX websites

  • Ongoing website maintenance and support

  • SEO optimization to improve your website's search engine ranking

bottom of page