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What Happened with Autoplay and Sound for your Music and Videos on Your Wix Website?

We get many questions about why videos on Wix websites don't automatically play or if they play why not with sound? Follow along to get a better understanding of why that is the case.


For about a year, Chrome, Safari, and Firefox no longer support audio on autoplay on desktop, tablets, and mobile.

To autoplay video or music, your site visitors need to change the settings in their own browsers.

Chrome's autoplay policies are as follows:

  • Muted autoplay is always allowed.

  • Autoplay with sound is allowed if: - User has interacted with the domain (click, tap, etc.). - On desktop, the user has previously played video with sound. - On mobile, the user has added the site to their home screen.

Safari's and Firefox's policies are similar.

Your Wix Website

The fact that a video or music track doesn't automatically play has nothing to do with the settings in Wix.

If a video on your site is set to autoplay, but you didn't mute the sound, then the video won't automatically play in Chrome, Safari, or Firefox unless your site visitor changed the settings in their own browser.


  • To autoplay videos, you have to mute the sound.

  • It is not possible to autoplay videos with sound.

  • It is not possible to autoplay music tracks.

Why did they do this?

The stricter autoplay policies are basically there to reduce user annoyance and to guide website designers to create an experience that respects a user's choice. In addition, these stricter policies minimize the installation of ad blockers and reduce data consumption.

WixCreate, Wix Website Design

Would you like us to design a beautiful, functional, and relevant Wix website for you? Contact WixCreate, we will create an online presence that works for you.



Welcome to WIXCreate, your top-level WIX Partner! Our experienced team of digital professionals has built hundreds of beautiful and functional websites using the WIX platform for companies and organizations around the world.


We're passionate about helping businesses like yours succeed online. With our expertise in design, development, and digital marketing, we're here to support you every step of the way. Whether you're looking to create a new website, improve your online presence, or drive more leads and sales, we're here to help you achieve your goals.


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We offer the following services:

  • Design and development of new websites

  • Migration of existing websites to WIX

  • Help with managing and updating existing WIX websites

  • Ongoing website maintenance and support

  • SEO optimization to improve your website's search engine ranking

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